Last Updated on Dec 18, 2023
Refund policy
Refund Policy
1. Free Trial
Publish Ninja offers a 7-day free trial for new users. During this trial period, you can explore and use the plugin without being charged. If you cancel within this trial period, you will not incur any charges.
2. Refunds for Monthly and Annual Subscriptions
Monthly Subscription: Due to the digital nature of our service, we do not offer refunds for monthly subscriptions after the billing period has begun. You can cancel at any time, and your subscription will not renew for the next billing cycle.
Annual Subscription: Refunds for annual subscriptions are only available if you cancel within 14 days of the initial purchase. After 14 days, no refunds will be processed, but you will retain access to Publish Ninja until the end of the billing cycle.
3. Exceptional Circumstances
If you experience technical issues or other exceptional circumstances, please contact our support team at support@publishninja.com. We review refund requests on a case-by-case basis and will do our best to assist you.
4. How to Cancel a Subscription
To cancel your subscription, you can do so through your account settings or by contacting our support team at support@publishninja.com. Upon cancellation, your subscription will remain active until the end of the current billing period.
5. Contact Information
For questions about this Refund Policy or our Terms of Use, please contact us at:
Email: support@publishninja.com